Shipping policy
Last Updated - 29.06.2025
Shipping Policy for HappyGiftShop.ie
At HappyGiftShop.ie, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy below to understand how we handle shipping and delivery.
Shipping Destinations
- Republic of Ireland (ROI) Only: Currently, we offer shipping exclusively within the Republic of Ireland.
- Future Expansion: Stay tuned for updates as we plan to expand our shipping destinations to include worldwide delivery soon.
Order Processing Time
Next Business Day Dispatch:
Most Orders: The majority of orders placed on our website are processed and dispatched on the next business day.
Business Days / Operating Days: Monday through Friday.
Exclusions: Public holidays in Ireland are not considered business days. Orders placed on these days will be processed on the following business day.
Shipping Timeframes:
- Domestic Shipping (Ireland): Estimated delivery within 1-3 business days.
Shipping Methods
- Carrier: We use An Post, Ireland's national postal service, for all deliveries.
- Tracking: Every order is assigned a unique tracking number, provided in your shipping confirmation email, allowing you to monitor your order in real-time.
Shipping Rates
- Orders Under €40: Flat-rate shipping fee of €4.95.
- Orders €40 and Over: Free shipping on all orders totaling €40 or more.
Order Tracking
- Tracking Information: Once your order has been shipped, you'll receive an email with your tracking number and a link to track your package.
- Real-Time Updates: Use the tracking link to get the latest updates on your order's status and location.
Shipping Restrictions
- Domestic Shipping: We currently ship only to addresses within the Republic of Ireland.
- Apology for Inconvenience: We apologize for any inconvenience and appreciate your understanding as we work to expand our shipping areas.
Lost or Stolen Packages
- Responsibility Disclaimer: HappyGiftShop.ie is not responsible for packages lost or stolen after being marked as delivered by An Post.
- Action Required: If you believe your package is lost or stolen, please contact An Post directly to file a claim using your provided tracking number.
Address Accuracy
- Ensure Correct Address: Please double-check that your shipping address is accurate and complete, including the Eircode.
- Importance of Eircode: The Eircode is essential for precise and timely delivery.
- Customer Responsibility: We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Notifications
- Order Confirmation: Sent immediately after your purchase.
- Shipping Confirmation: Includes your tracking number and is sent once your order is dispatched.
- Delivery Confirmation: Sent when your order has been delivered.
Contact Us
- Email: For any questions or concerns about your order's shipping, please contact us at info@happygiftshop.ie. We're here to help!
Policy Updates
- Right to Modify: HappyGiftShop.ie reserves the right to update or change this shipping policy at any time without prior notice.
- Latest Version: The most recent version of our shipping policy will always be available on our website.
Thank You for Shopping with HappyGiftShop.ie!
We appreciate your business and look forward to serving you again soon.